Bupa Willowbank Retirement Village

not published. Bupa calls its exit fee an 'amenities fee': 'a contribution towards the provision of accommodation and communal village facilities and buildings, and is deducted when you leave the village' (bupa.co.nz/…/things-you-need-to-know). No percentage appears on that page, on any of the 37 village pages, or on the available-homes, promotions or understanding-retirement-living pages. The page notes the Act caps amenities fees at the level declared in your contract.

not published as a dollar figure. Under Bupa's standard occupation right agreement (terms effective 1 July 2026) residents choose a fixed weekly fee, set when the agreement is signed, or a variable weekly fee that increases once a year in line with the annual increase in superannuation. It is paid monthly in advance, covers village outgoings (rates, insurance, compliance, staff, facilities, maintenance, the 24/7 emergency alarm), and stops when you terminate the agreement and permanently leave with your possessions. Village pages list 'Fixed or variable weekly fees available'. Several villages were promoting '$20,000 cashback plus free weekly fees' or 'free village fees for 12 or 24 months' on 2026-10-16.

not published. The fee page and village pages do not say who keeps any capital gain or bears a loss.

published. Under the standard agreement (terms effective 1 July 2026) the exit payment (entry payment less the amenities fee and any other amounts owing) is paid when the home is relicensed to a new resident or, if not relicensed within six months, no later than six months and five working days after you vacate. If it is not paid by then Bupa pays interest (less resident withholding tax) from that date until payment. A 'Buyback Suspension Event' described in the agreement can delay this. Does not apply to cross-lease title holders at Bupa Remuera Retirement Village (bupa.co.nz/…/things-you-need-to-know).

Bupa markets the home when you leave and pays all marketing and advertising costs; no sales commission is payable to Bupa. At Bupa Remuera, cross-lease owners market and sell their own unit at their own cost and may pay a real estate agent's commission. Statutory supervisor: Covenant Trustee Services Limited. All villages RVA accredited. Entry prices are published per home on each village page (see operator_listings.json).