The Willows Home & Hospital
Ōtāhuhu, Auckland
In short
- Offers rest home and hospital care.
- A standard room costs at most $1,634.43 a week here, the Ministry of Health's price cap (maximum contribution).
- A room is free soon, as the home reported on 15 October 2026, 10:36am.
- Care offered
- Rest home, Hospital
- Rooms free
- Free soonupdated 15 October 2026, 10:36am
- Certificate
- 36 monthsends 20 April 2028
- Certified beds
- 28
- Standard room cap
- $1,634.43a week, from 1 July 2026
- Premium rooms
- Not checkedmost homes do not publish it
Care offered
- Rest home
- Hospital
Vacancies
- Standard rooms
- Free soon
- Care suites (under an occupation right agreement)
- None listed
Updated 15 October 2026, 10:36am by the home on Eldernet. Call to confirm before you visit.
What it costs
Standard room: capped at $1,634.43 a week in Auckland City from 1 July 2026 (the Ministry of Health's maximum contribution), source.
We matched this home to Auckland City by its suburb, Ōtāhuhu. The Ministry's table still uses Auckland's council areas from before they merged in 2010. Health New Zealand tells each home the rate that applies to it, so ask the home to confirm.
The cap is what a standard room costs, whether you pay yourself or the Residential Care Subsidy pays, and it is the same for rest home, hospital and dementia care. Premium rooms and care suites cost more, and most homes do not publish those extra charges, so ask for them in writing. How care home prices work.
Some people qualify for the Residential Care Subsidy (government help with the cost of long-term care), which is means-tested and assessed by Work and Income. Who qualifies.
Certification and audits
- Certification period
- 36 months
- Certificate ends
- 20 April 2028
- Certified beds
- 28
The Ministry grants 24 or 36 months for a typical home.
Services certified
- Rest home care
- Geriatric (hospital level)
- Medical (hospital level)
- Auditor
- The DAA Group Limited
- Certified as
- The Willows Home and Hospital Limited - The Willows Home and Hospital, 16 Princes Street Otahuhu Auckland 1062
Audit summaries
- Latest audit summary, July 2026 PDF, 150 KB
- Audit summary, January 2025 PDF, 202 KB
- Audit summary, April 2024 PDF, 190 KB
- Audit summary, February 2023 PDF, 212 KB
1 older summary is on the Ministry page.
Source: the Ministry of Health page for this home, read 15 and 16 October 2026.
Where this comes from
- Address
- 16 Princes St, Ōtāhuhu, Auckland
- Phone
- (09) 270 3516
- Region
- Auckland
- Source: Eldernet listing (the-willows-home-hospital), read 15 and 16 October 2026 (listing, care levels, vacancies)
- Source: Ministry of Health certification page, read 15 and 16 October 2026 (certificate, beds, audits)
- Source: Ministry of Health maximum contribution notice, read 15 and 16 October 2026 (standard room cap)
Confidence: high for care levels and contact details, which the home lists itself, and for certification, which is the Ministry's own record. Vacancies change daily.
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