How we look after your details
The short version: we keep what you send us so we can answer you. We never sell it, and we never pass it to a village or care home unless you ask us to.
Who is collecting your details
Villagewise is an independent project based in Auckland, New Zealand. The Privacy Act 2020 asks us to tell you who is collecting your details, why, and what you can do about it. This page does that. You can reach us at HelloVillageWise@gmail.com.
What we collect, and why
- A free shortlist request: your name, email, phone number if you give one, the area and budget you tell us, the kind of care you are looking for, your notes, and whether you would like a call. We use these to prepare your shortlist and reply to you.
- The monthly email: your email address only, so we can send one short email a month. Every email tells you how to stop.
- Operators: your name, role, work email, phone, the listing you are writing about, and any photos you send. A photo we approve shows on that listing with the note "Supplied by the operator".
- Technical: our hosting company, Vercel, keeps standard server logs for a short time. We count page views with Vercel Web Analytics, which uses no cookies and does not identify you.
- On your own device only: your saved shortlist and your text size choice are kept in your browser. They never leave your device and we cannot see them.
Where your details are kept
Requests and photos are stored on servers in Sydney, Australia, run by Vercel and Upstash. Email you send us sits in our mailbox. Only the people running Villagewise can see any of it.
Who we share it with
Nobody, unless you ask. We do not sell details, and we do not pass your details to a village or care home without asking you first. If you ask us to put you in touch with a village, we send that village only what it needs to answer you.
How long we keep it
- Shortlist requests and operator messages: deleted twelve months after we last hear from you, or sooner if you ask.
- The monthly email: until you stop it.
- Operator photos: for as long as the listing uses them.
Your rights
You can ask to see what we hold about you, and ask us to correct or delete it. Email HelloVillageWise@gmail.com and we will answer within 20 working days, the time the Privacy Act allows. If you are unhappy with how we handled your details, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Last updated 16 October 2026. If this page changes, this date changes with it.