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Bupa Riverstone Retirement Village

Kelvin Grove, Palmerston NorthBupaRegistered on the Retirement Villages Register

In short

  • Entry prices from $595,000 (4 units for sale now).
  • The exit fee (deferred management fee), what the village keeps when you leave, is not published.
  • Weekly fee not published.
Entry price from
$595,000lowest of 4 units for sale now
Exit fee
Not publishedask for the disclosure statement
Weekly fee
Not published
When you are repaid
Paid when your home is relicensed to a new resident, or no later than six months and five…
Registered
Yesno. 2704791
Care on site
None listed

What it costs

Entry price

$595,000 to $795,000

For the 4 units for sale now on Eldernet. This is not a price for every unit in the village.

Source: Eldernet listing (bupa-riverstone-retirement-village-2)

Exit fee (deferred management fee)

Not published

Bupa calls its exit fee an 'amenities fee', deducted when you leave. The rate is not published anywhere on bupa.co.nz; your agreement states the cap.

We are asking this village for its disclosure statement, and will add the fee when it arrives.

Source: bupa.co.nz/…/things-you-need-to-know

Full research note

not published. Bupa calls its exit fee an 'amenities fee': 'a contribution towards the provision of accommodation and communal village facilities and buildings, and is deducted when you leave the village' (bupa.co.nz/…/things-you-need-to-know). No percentage appears on that page, on any of the 37 village pages, or on the available-homes, promotions or understanding-retirement-living pages. The page notes the Act caps amenities fees at the level declared in your contract.

Weekly fee

Not published

Dollar amount not published. On Bupa's standard agreement (from 1 July 2026) you choose a fixed weekly fee set at signing, or a variable fee that rises once a year in line with NZ Super. Paid monthly in advance; stops when you leave with your possessions.

Source: bupa.co.nz/…/things-you-need-to-know

Full research note

not published as a dollar figure. Under Bupa's standard occupation right agreement (terms effective 1 July 2026) residents choose a fixed weekly fee, set when the agreement is signed, or a variable weekly fee that increases once a year in line with the annual increase in superannuation. It is paid monthly in advance, covers village outgoings (rates, insurance, compliance, staff, facilities, maintenance, the 24/7 emergency alarm), and stops when you terminate the agreement and permanently leave with your possessions. Village pages list 'Fixed or variable weekly fees available'. Several villages were promoting '$20,000 cashback plus free weekly fees' or 'free village fees for 12 or 24 months' on 2026-10-16.

Capital gain (a rise in the unit's value)

Not published

Not published. Bupa's pages do not say who keeps any capital gain.

Source: bupa.co.nz/…/things-you-need-to-know

Full research note

not published. The fee page and village pages do not say who keeps any capital gain or bears a loss.

When you are repaid

Paid when your home is relicensed to a new resident, or no later than six months and five working days after you leave, whichever comes first. Interest is paid after that. Cross-lease owners at Bupa Remuera are the exception.

Source: bupa.co.nz/…/things-you-need-to-know

Full research note

published. Under the standard agreement (terms effective 1 July 2026) the exit payment (entry payment less the amenities fee and any other amounts owing) is paid when the home is relicensed to a new resident or, if not relicensed within six months, no later than six months and five working days after you vacate. If it is not paid by then Bupa pays interest (less resident withholding tax) from that date until payment. A 'Buyback Suspension Event' described in the agreement can delay this. Does not apply to cross-lease title holders at Bupa Remuera Retirement Village (bupa.co.nz/…/things-you-need-to-know).

Other costs

Bupa markets your home and pays the marketing costs, with no sales commission. Remuera cross-lease owners sell their own unit and may pay an agent. Read on bupa.co.nz on 16 October 2026.

Source: bupa.co.nz/…/things-you-need-to-know

Full research note

Bupa markets the home when you leave and pays all marketing and advertising costs; no sales commission is payable to Bupa. At Bupa Remuera, cross-lease owners market and sell their own unit at their own cost and may pay a real estate agent's commission. Statutory supervisor: Covenant Trustee Services Limited. All villages RVA accredited. Entry prices are published per home on each village page (see operator_listings.json).

Disclosure statement (the village's summary of the deal)

Not published online. The law says the village must give you one before you sign an occupation right agreement (the contract that lets you live there), and it sets out every fee. Ask for it early.

What would you get back?

We cannot sayThis village has not published its exit fee.

For comparison only, the calculator shows what you would get back at 25% and 30%, the most common exit fees among villages we have checked. They are not this village's fees. Before weekly fees and any other charges.

Units for sale on Eldernet (4)

As listed on Eldernet on 15 and 16 October 2026. Prices are what the village is asking, before any exit fee.

HomeTypeBedroomsBathroomsFloor areaPriceListing
One bedroom villaVilla1189 m²$595,000Eldernet
Two bedroom villaVilla21.5111 m²$775,000Eldernet
Two bedroom villaVilla21.5112 m²from $775,000Eldernet
Two bedroom, 2 bathroom villaVilla22120 m²$795,000Eldernet

Units on the operator's site

The 3 homes on the operator's page for this village on 15 and 16 October 2026 are the same as on Eldernet above.

Registered village

Registered as Riverstone Retirement Village

Registration number
2704791
Registered since
2018
Statutory supervisor
Covenant Trustee Services Limitedappointed 16 May 2018

A statutory supervisor is an independent party, licensed by the Financial Markets Authority, that holds residents' deposits and watches the village's finances (Retirement Commission).

Source: this village's entry on the Retirement Villages Register, read 15 October 2026.

About the village

Bupa Riverstone Retirement Village offers one and two bedroom villas and one bedroom serviced apartments. The one and two bedroom villas are warm, light, and spacious, with a modern kitchen, double glazed windows, heat pump and 24 hour emergency call system. Our spacious one bedroom serviced apartments feature an ensuite and kitchenette, with open plan lounge and dining. Embrace the freedom of independent living with an additional domestic services package, including weekly housekeeping, linen laundry, and two meal services each day (lunch and a light dinner). All villas and serviced apartments are built with high quality materials, creating a comfortable, functional home that looks great and is a pleasure to live in. Certified with a six star Homestar design rating, our villas and serviced apartments help create a warmer, drier, healthier home.

In the village's own words, from its Eldernet listing.

Care homes nearby

Where this comes from

Address
243 Napier Road, Kelvin Grove, Palmerston North
Operator
Bupa

Confidence: High. For the terms quoted (read in full on 2026-10-16); the amenities fee percentage remains unknown because Bupa does not publish it.

These terms are Bupa's published policy for its villages. Individual agreements can differ, so check this village's disclosure statement.

Spotted something wrong? Tell us and we will fix it.