Wensley House

Maximum 24% of the Entry Payment as the 'Village Contribution Fee', PLUS a separate flat 4% 'Administration Fee' on termination, combined maximum deduction of 28% of the Entry Payment (per the worked example in the disclosure statement's Schedule E).

Village Contribution Fee accrues 8% of the Entry Payment on the Commencement Date, plus a further 8% for each completed 12-month period, up to a stated maximum of 24% reached at 2 years of occupancy; pro-rated daily if termination occurs within the first 2 years. The 4% Administration Fee is a flat charge on termination regardless of length of stay. Note: the disclosure statement's own Schedule E worked example also shows the combined deduction rising to 29% by the 10-year anniversary, which is inconsistent with the document's stated 24% cap on the Village Contribution Fee, flagging this internal inconsistency rather than resolving it, since both figures come directly from the same official document.

Village Outgoings Fee, paid weekly or fortnightly; the amount is set per unit (not disclosed as a single village-wide figure in this generic disclosure statement) and is explicitly NOT fixed, the document states it 'may be varied by the Operator from time to time' subject to prior consultation with the Statutory Supervisor. A separate, also-variable Care Services Fee applies depending on the resident's selected care option.

Explicitly addressed in the disclosure statement (clause 12.4): 'the former resident is not exposed to any capital gain nor to any capital loss arising out of the termination of the Occupation Right Agreement.' The Exit Payment is fixed relative to the original Entry Payment (less fees) and is NOT increased even if the operator resells the unit for more (clause 12.7: 'No entitlement to sum paid by new resident'). In effect, the operator retains any capital gain.

Not a fixed number of days after departure, the operator 'is not obliged to repay the Exit Payment to the Resident until a day within five Working Days following the date on which the Operator settles the issue of a new Occupation Right Agreement for the vacated unit and receives the new Entry Payment' (i.e. payment is contingent on finding a new resident). If the operator instead chooses to buy back the unit itself, it must pay the Exit Payment within 20 Working Days of that agreement.